Bristol Airport has promised to deal with problems of lengthy queues in its arrivals hall. There have been a series of delays at the airport2 with passengers struggling to get through immigration and security. The airport says it is making improvements to the way it deals with arrivals, following a major overhaul of the security search area for departing passengers.
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The airport is spending 2.3 million on increasing the number of passport control points from the current ten to a total of 17 when it opens in spring next year. The changes include ten of the latest ePassport gates which provide a faster way to get through the conventional border control process.
Read more: TV comedian Dom Joly brands Bristol Airport as “external hell” in Twitter tirade3
As well as introducing new equipment, the airport says the work will enlarge the immigration hall which will be redesigned to create a more welcoming atmosphere and streamline the border process for passengers. It said the improvements build on upgrades to other arrivals areas which have already been put in place as part of the current 24 million west terminal extension.
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There are enlarged meet and greet and baggage reclaim zones, and a new World Duty Free store for arriving passengers. The new generation ePassport gates are faster, and can be used by passengers aged 12 years and over – currently the ePassport gates at Bristol Airport are limited to over-18s. A further 2.3 million will be invested in a new reception centre and other improvements to the popular Silver Zone car park.
Robert Sinclair, chief executive at Bristol Airport, said: “Completion of the west terminal extension will enable us to turn our attention to the immigration area, where passengers can sometimes wait longer than we would like at the busiest times.
“By enlarging and reconfiguring this area and introducing the latest border technology we aim to make arriving at Bristol Airport as fast and efficient as possible.”
Read more: Watch driver ‘playing chicken’ with cyclist and bus at roundabout near Bristol4
References
- ^ Comments (6) (www.bristolpost.co.uk)
- ^ series of delays at the airport (www.bristolpost.co.uk)
- ^ TV comedian Dom Joly brands Bristol Airport as “external hell” in Twitter tirade (www.bristolpost.co.uk)
- ^ Watch driver ‘playing chicken’ with cyclist and bus at roundabout near Bristol (www.bristolpost.co.uk)
